One to One Support

With services available for both adults and children the aims of the service are to support you to develop coping strategies through therapy and address emotional issues that negatively impact on your life.

We have a range of One to One support options available, please select the one that is relevant to you.

Guided Self Help
Personal Budgets
Dealing with bereavement
Crisis Pad
Support if you’re homeless

Guided Self Help

Guided and pure self-help sessions provide you with the skills to give you control back and become your own therapist for a wide range of conditions.

The programme has a delivery method to suit all, including effective self-help books, as well as graded exposure to a feared situation alongside a supportive volunteer mentor for people who experience difficulties with anxiety and phobias. The Living Life to the Full computer programme offers a mixture of videos and audio clips to give an alternative, more visual perspective known as cCBT (computerised Cognitive Behavioural Therapy). If computers aren’t your thing, don’t worry! We have volunteer mentors available to help with using Living Life to the Full if you have any difficulties using technology.

Personal Budgets

For each person we work with, we create a support plan designed to help you achieve the personal goals you set yourself.

We can meet with you flexibly at times that suit you. We will provide a happy and empowering environment in which to encourage recovery and wellbeing.

Our experienced team will provide the support you need. You will get to know the people who are working with you, and they will help motivate you and keep track of your goals to make sure you achieve them.

How we can help:

  • Increase independence, confidence and motivation
  • Develop ways to manage anxiety, depression and other mental health problems
  • Emotional support
  • Getting out, perhaps going to the shops or attending activities
  • Attending appointments
  • Maintain or regain skills such as budgeting and cooking
  • Physical wellbeing (swimming or accessing sports)
  • And much more…

Hull and East Yorkshire Mind’s mental health support can be paid for with a personal budget from the local authority, or directly.

For queries about the cost of our mental health support, or to make a referral, please get in touch on 01482 240200 or email [email protected]

If you do not have a personal budget, this may be provided by the local authority. You can call them on:

Hull City Council – 01482 300300

East Riding of Yorkshire Council – 01482 396469

Crisis pad

When in emotional distress, it’s important to have a place to go to help keep you safe. Our Crisis Pad does just that.

The Crisis Pad is run in collaboration with Humber Teaching NHS Foundation Trust for adults over the age of 18. The Crisis Pad is run from our offices at Wellington House, 108 Beverley Road, Hull, HU3 1YA.

It is a safe place where people can go if they are struggling with their mental health or may need support to help keep themselves safe. People have the option to be supported one to one or as part of a peer support group through a range of different methods. All support is provided in a person centered way suited to the needs of the individual.

The crisis pad is open during the following hours:

Operates 7 days a week from 6pm to 2am.

This is a referral only service and is available as part of the support available via the Mental Health Advice and Support line. You can contact the line on 0800 138 0990.

Dealing with a bereavement

If you have experienced bereavement within the last year and are struggling to manage or come to terms with the loss, then our specialist wellbeing workers can help you by providing a listening ear and one to one emotional support.

We can provide you with support in your own home or somewhere that is convenient for you*. Typically, our support for bereavement lasts for six months, but we will also help you to access other support if you need more help.

Our specialist mental health support is designed around what you need. Support may include:

  • Emotional support and reassurance using theories and models of bereavement
  • Practical support – signposting, help with arrangements, accompanying to appointments
  • Creative emotional support, for example memory boxes and craft ideas
  • Therapeutic support – resources and advice around stress control and anxiety management, either individually or in a group setting.

*This specific support is currently only available to people living in the East Riding, however if you have been recently bereaved you may still find support within one of our other services.

Bereaved by suicide?

At this difficult time, we want you to know that Hull and East Yorkshire and North East Lincolnshire Mind are here for you. We’re available today, tomorrow, and in the future.

We will be in touch, with your consent – whether you need some emotional or practical support, or just need someone to listen.

Support can include:

  • talking with an experienced bereavement worker
  • support creating memory boxes
  • funeral planning
  • attending inquests
  • help with financial matters

You are not alone, and there are people available to help.

If you would like more information, please call us on local number 01482 240133 or email [email protected]. You can also text us on 07520633447.

Please remember that you are not alone.

AtaLoss is a national charity providing a comprehensive hub of information and bereavement support. Wherever you live, whatever your age, whatever the circumstances of your loss you can easily search and find appropriate support from over 1200 services listed across the UK, up to date information, helplines and a FREE live-chat counselling service. We’re here for bereaved people and for anyone supporting a bereaved adult or child.

Support if you're homeless

If you find yourself homeless or at risk of rough sleeping in the Bridlington area, we can help you. Our Community Hub is open 7-days-a-week to offer hope to local people.

The Hub is a safe-place to meet others, have something to eat, get showered, and receive support to improve both physical and mental health. We’re on hand to support you to become more independent, whilst offering you support to find accommodation, reduce possible drug and alcohol misuse and provide you with support to access to other health care services such as getting appointments with GP’s, dentists and opticians. Alongside Space2BHeard, you can also receive up to 20 sessions of counselling to help you move forward with your life.

The Hub is based at 35 Wellington Road, Bridlington, YO15 2BA. No appointments needed – just turn up!

  • Monday, Tuesday, Friday, Saturday, Sunday – 8:30am-5:30pm
  • Wednesday -8:30am-7pm
  • Thursday – 8:30am-6:30pm

Feedback received ” The Community Hub go above and beyond. The team is really helpful and really do go the extra mile to support us. I’ve been made to feel welcome from day one. Keep up the great work.”

If you would like more information, please email [email protected]

Support for young people aged 16-25

Aged 16-25? Unemployed and just left education? We can help you with your next steps…

Level up your career and get involved in our 12-week tailored support package. Be ready for the world of work with Hull and East Yorkshire Mind.

We can help you with:

  • Work experience
  • CV building
  • Interview techniques
  • Job searching
  • Workplace qualifications
  • Careers advice

Alongside tailored mental health support, we’re here to help you achieve your goals.

For more information, please call 01482 240133, or email [email protected]