Telephone Helplines
Telephone helplines can offer immediate support to somebody who needs a listening ear or practical advice about where to go next for help

NHS 111
Tel: 111

For non-emergency advice on how to deal with a health related situation use the national 111 service.

Papyrus – Preventing Young Suicide
Tel: 0800 684141

Rape Crisis
Address: 93 Clarendon Street, Hull , HU3 1AN
Tel: 01482 329990

Samaritans
Tel: 116 123

Hull and East Yorkshire Mind’s Information Line
01482 240133 (Monday-Friday 9am-5pm)
[email protected]

Rethink Advice Line
0300 5000 927 (Monday to Friday, 10am-2pm)

Mind Legal Advice Helpline
0300 466 6463
[email protected]

Saneline
Specialist Mental Health advice 6pm-11pm 0300 304 7000

Citizens Advice Hull and East Riding
Free, quality, independent and confidential welfare, money and legal advice.

www.hullandeastridingcab.org.uk / 0800 144 88 48

Useful Apps

Apps provide a range of uses which could be helpful to manage your mental health, including:

  • general information and links to other relevant sites
  • lifestyle and wellbeing support, like tips for practising mindfulness
  • self-help support for people struggling with mental health problems like depression
  • booking appointments with a health service, like a GP.

You can access and download apps from major app stores like the Apple App Store and Google Play. Some apps are free, while others require a one-off payment or a regular monthly subscription.

Some apps ask you to enter personal health information. Before providing this, make sure the app is genuine and secure. The Orcha website provides reviews and assessments of health apps, including how the app uses and stores your data.

Hearing Voices

The Hearing Voices Group runs the first Tuesday of every month at Brunswick House, Strand Close, Hull, HU2 9DB from 3 – 4:30pm.
It is for anyone who hears voices or holds unusual beliefs.
Refreshments are provided. All welcome – no referral necessary.

Useful information

Here is a list of organisations that can help you if you feel like you need support.

Action for Children – Charity supporting children, young people and their families across England.

Phone: 01923 361 500

Website: actionforchildren.org.uk

 

Anxiety UK – Charity providing support if you’ve been diagnosed with an anxiety condition.

Phone: 03444 775 774 (Mon-Fri)

Website: anxietyuk.org.uk

 

Beat – Under 18s helpline, webchat and online support groups for people with eating disorders, such as anorexia and bulimia.

Phone: 0808 801 0711

Website: beateatingdisorders.co.uk

 

CALM – The Campaign Against Living Miserably is for men who are feeling low or in crisis.

Phone: 0800 58 58 58

Website: thecalmzone.net

 

Centrepoint – Provides advice, housing, and support for young people, with a helpline and webchat.

Phone (16-25): 0808 800 0661

Website: centrepoint.org.uk

 

Childline – Free 1-to-1 chat support and 24-hour helpline for children and young people in the UK.

Phone: 0800 111

Website: childline.org.uk

 

Frank – Confidential webchat, helpline, advice and information on drugs and substance misuse.

Phone: 0300 123 6600

Text: 82111

Website: talktoframk.org.uk

 

HeadMeds – Clear information on mental health medication for young people.

Website: headmeds.org.uk

 

Hope Again – Support for young people when someone dies.

Phone: 0808 808 1677

Email: [email protected]

Website: hopeagain.org.uk

 

HOPELINEUK – A specialist telephone service that gives non-judgemental support, practical advice and information to young people.

Phone: 0800 068 4141

Website: papyrus-uk.org/hopelineuk

 

Hub of Hope – A national database of mental health charities and organisations from across Britain who offer mental health advice and support.

Website: hubofhope.org.uk

 

Kooth – Counsellors available until 10pm every day. Free, safe and anonymous online counselling for young people. Check whether this is offered in your area.

Website: kooth.com

 

Mencap – Provides information and advice for people with a learning disability, their families and carers.

Phone: 0808 808 1111

 

NHS Go – NHS confidential health advice and support for 16-25 year olds. Download the app to your phone.

Website: nhsgo.uk

 

No Panic – Charity offering support for sufferers of panic attacks and obsessive-compulsive disorder (OCD).

Phone (ages 13-20): 0330 606 1174

Website: nonpanic.org.uk/no-panic-youth-hub

 

NSPCC – Specialising in child protection and the prevention of cruelty to children.

Phone: 0800 1111

Email: [email protected]

Website: nspcc.org.uk

 

OCD Youth – Support for young people with obsessive-compulsive disorder (OCD).

Email: [email protected]

Website: ocdyouth.org

 

On My Mind – Information for young people to make informed choices about their mental health and wellbeing.

Website: annafreud.org.uk/on-my-mind

 

Refuge –  Help and support for young people affected by domestic violence.

Phone: 0808 200 0247

 

Relate – Professional, confidential, relationship support.

Website: relate.org.uk (put in your local area and give them a call)

 

Rethink Mental Illness – Support and advice for people with mental health problems and their friends and families.

Phone: 0300 500 0927 (Mon-Fri)

Website: rethink.org

 

Safeline – Young people’s helpline, helping survivors of sexual abuse and rape.

Phone: 0808 800 5007

Website: safeline.org.uk

 

Samaritans – Free 24-hour helpline. Confidential support for people experiencing feelings of distress or despair, including suicidal feelings.

Phone: 116 123

Website: Samaritans.org.uk

 

Shelter – Charity working for people in housing need by providing free, independent, expert housing advice.

Website: shelter.org.uk/youngpeople

 

The Mix – Support and advice for under 25s, including webchat.

Phone: 0808 808 4994

Website: themix.org.uk

 

Time to change – Downloaded resources to raise awareness of mental health stigma and find out more about mental health.

Website: time-to-change.org.uk

 

Victim support – Support for victims of crime.

Phone: 0808 168 9111

Website: victimsupport.org.uk

 

Voice Collective – A UK-wide project that supports children and young people who hear voices, see visions, and have other ‘unusual’ sensory experiences.

Phone: 020 7911 0822

Website: voicecollective.co.uk

 

Women’s Aid – 24-hour national domestic violence helpline.

Phone: 0808 200 0247

Website: womensaid.org.uk

 

YoungMinds – For information about different mental health problems.

Website: youngminds.org.uk

 

Young Stonewell – Information and support for all young lesbian, gay, bi and trans people.

Phone: 0800 050 2020

Website: youngstonewell.org.uk

 

Youth Access – Information on youth counselling.

Phone: 020 8772 9900

Website: youthaccess.org.uk