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Can I make someone get help?

By March 21, 2019No Comments

It can be hard to know what to do when supporting someone with a mental health problem.

If you feel that someone you care about is clearly struggling but can’t or won’t reach out for help, and won’t accept any help you offer, it’s understandable to feel frustrated, distressed and powerless. But it’s important to accept that they are an individual, and that there are always limits to what you can do to support another person.

Here are some things to think about when trying to support someone else:

  • Be patient. You won’t always know the full story, and there may be reasons why they are finding it difficult to ask for help.
  • Offer emotional support and reassurance. Let them know you care about them and you’ll be there if they change their mind.
  • Inform them how to seek help when they’re ready (for example, you could show them some of our information booklets or discuss with them booking an appointment).
  • Look after yourself, and make sure you don’t become unwell yourself.


  • Force someone to talk to you. It can take time for someone to feel able to talk openly, and putting pressure on them to talk might make them feel less comfortable telling you about their experiences.

If you feel you could do with some information or advice, get in touch with our Information Line. You can contact them on 01482 240200 or email [email protected]